Despite the friendly staff, our stay was marred by unreliable room service and unsettling privacy issues when strangers entered our room. The breakfast variety was impressive, but overall, it fell short of true luxury standards.

The foul smell was overwhelming throughout our stay.

This hotel was a well-suited match for a weekend excursion in Agadir with good value. The meals at La Caravane were just yummy and really memorable. Make sure to try the local dishes offered at the onsite restaurant.

beautiful resort but minor issues with amenities

The lounge area was impressive with its open space and sliding roof allowing a lovely ambiance. The pool area provided plenty of room for everyone, and the variety of food options suited our taste and expectations.

The amenities seemed a bit lacking at times.

Had an amazing time with friends! Enjoyed jet skiing and live music at the cocktail bar. The hotel is situated like a gem along the beach promenade with great nightlife in their nightclub. Just be ready for a walk if you fancy exploring beyond the hotel.

Unfortunately, the check-in took forever, which was a frustrating start to our stay. I expected a smoother arrival, especially after a long trip.

We had a great family time enjoying the beach promenade and sipping cocktails while listening to live music at the bar. The staff was super attentive, especially during our special dinner with my cousin, making it an unforgettable experience.

My kids wished there'd been more dedicated activities or clubs for them with other children.

The experience at this hotel was marred by slow service and unresponsive staff. We often found ourselves waiting for basic items, like a clean towel at the pool, or the simplest requests at breakfast were overlooked. Despite the enchanting pastries and attentive staff at times, the overall lack of effort and care left a negative impression on our stay. I would’ve expected more given the reputation associated with the brand.

The Sofitel in Agadir has a stunning beachside location. My room was spacious and always kept clean. The staff were super polite and attentive, making me feel welcomed throughout my stay. The breakfast spread was impressive with fresh fruits and local dishes. The pool area was really nice, with plenty of loungers and great service bringing drinks and snacks. However, the check-in process took way too long, and there seemed to be confusion with staff assignments. At breakfast, finding a table was often hard due to messy tables not being cleared quickly. Some facilities seemed outdated, and I noticed some areas that needed maintenance. Despite these issues, I still enjoyed my time and appreciated the lovely atmosphere.

Amazing food and wonderful staff

I had an incredible experience during my stay, with the staff being particularly attentive and welcoming. The breakfast featured a diverse variety of dishes, including freshly prepared Moroccan specialties that tasted fantastic. The location offered easy access to the beach, and I loved the atmosphere of the resort. However, the air-conditioning could have been more effective for a more comfortable sleep.

sofitel has a beautiful location near an old palace by the beach. the breakfast selection was amazing, offering fresh ingredients and a good spread. the staff was friendly and genuinely tried to help. i really enjoyed the atmosphere and peace at this hotel.

i experienced some inconsistencies with the service.

The grandeur of the hotel lobby, with its stunning retractable dome and soothing water features, reminded me of a Moroccan oasis, perfectly welcoming for seniors like me who cherish beauty and comfort.

Better assistance for seniors navigating facilities would help.

The stay was quite enjoyable, with a beautiful pool area that offered ample space for relaxation. The food was consistently delicious, especially the vegetarian paella and fresh orange juice. The staff went above and beyond, making our holiday truly special, particularly during my birthday celebration. However, I was disappointed by the lack of printed menus and the noise from the music around the pool area, which disrupted the otherwise peaceful atmosphere I was seeking.

The beachfront views from our room were breathtaking every morning.

The check-in process was unreasonably slow, causing frustration after our long journey.